About Us.
Who The Heck is CXCo?
And Why Should I Even Listen to Them?
Fair question. And easily answered. Let’s take a look at some highlights:
Over 40 years combined experience
Consulting for 5 years
International experience and experts in Africa
100’s of CX projects completed
Who we’ve worked with
We Help Businesses Thrive in the Digital Age
While we love a good workshop as much as anyone, we believe that the real magic happens when the talking ends and the doing begins.
Our mission is simple: deliver results that make a difference to your customers and your bottom line.
Whether it’s designing seamless customer journeys, improving response times, or implementing cutting-edge technology, we’re here to roll up our sleeves and get things done.
No fluff, no endless meetings—just practical, hands-on solutions that transform your customer experience.
We partner with businesses of all sizes, from startups to established enterprises, across various industries.
Save Time and Avoid Pain, Hire Experts.
Navigating the complexities of customer experience can feel like walking through a minefield. One wrong step, and you risk losing valuable customers and damaging your brand reputation.
Why risk the pain and wasted time of trial and error when you can partner with CX experts?
At CXCo, we’ve already navigated those minefields and mapped out the path to success.
We bring a wealth of experience, proven methodologies, and data-driven insights to guide your CX transformation.
With our expert guidance, you’ll avoid costly mistakes, accelerate your progress, and achieve a faster return on your investment.
Let us handle the heavy lifting while you focus on what you do best – running your business.
The Talented People Behind CXCo
Stephen Butler-Emmett
Head of CX Strategy
Expert in strategic planning and Customer Experience
Paul Walker
Head of Digital
Expert in Digital Transformation, Automation and eCommerce
Nathan Reed
Creative Director
Specializes in digital content creation and branding.
Need help? Get in Touch With us Today!
Email address
hello@cxco.co.za
Phone number
+27 65 330 4242
Address
Cotswold Downs Estate, Hillcrest, 3650
Frequently Asked Questions
What exactly is customer experience (CX)?
CX encompasses every interaction a customer has with your brand, from their initial awareness to post-purchase support.
How much do your design services cost?
My pricing varies based on the scope and complexity of the project. You can find detailed information on my Pricing page. For custom projects, feel free to Contact Me for a personalized quote.
How long does a project take?
The timeline depends on the complexity of the project and the specific requirements. Generally, a basic project can take about a week, while more comprehensive projects can take up to a month or more. I’ll provide a more accurate timeline during our initial consultation.
Can you work on a project with a tight deadline?
I understand that sometimes projects come with tight deadlines. I’m happy to discuss your timeline and see if we can make it work. Please reach out to me as soon as possible so we can plan accordingly.
How can I get started with a project?
Getting started is easy! Just reach out to me via my Contact page, and we can set up an initial consultation to discuss your project goals and requirements.